GOOGLE *SUPERCELL G.CO/PAYHELP#GBR

Learn about the "Google *Supercell G.Co/Payhelp#Gbr " charge and why it appears on your credit card statement.

Also Appears on Statements As "GOOGLE *SUPERCELL GOOGLE.COM/CH CA"

First seen on December 3, 2013, Last updated on October 9, 2024

What is it?

This is a charge made to a company called Supercell, which is a game company based in Helsinki, Finland, with offices in San Francisco, Seoul and Shanghai. Supercell launched in 2010 and has brought five games to the global market:

  • Hay Day
  • Clash of Clans
  • Boom Beach
  • Clash Royale
  • Brawl Stars.

You can download the games on Google Play, which is why Google is included in the charge.

Why this charge may appear on your card

You're likely seeing this charge because you purchased a game on Supercell. If you didn't make this purchase, it's possible someone else did, which may be an early indication of fraud.

What can you do?

If you don't recognize the charge, you can contact your bank or credit card company and dispute the charges and try to recover the money. Your credit card should have a phone number on the back you can call for customer service.

Community Feedback

Over $400 was charged on my account from google supercell games etc. and I had not even known what supercell was before. I'm getting my money back all you have to do is go to your bank and report fraud and write a statement ,but have to get a new card and all that inconvenient stuff , definitely fraud! -.-

I also had over $200.00 in "supercell" charges. Actually got through to a live person through the "google play" phone customer service. (855)-836-3987. They told me hadn' t heard about anyone else going through what I am going through. Everyone should call so that they can see how many people are being affected by this. I believe google was hacked and compromised. Everyone needs to call and tell them what charges they have on their accts.

Seven charges over the past 5 days, each USD 100,- (as its equivalent in CZK) Claiming this with my bank. All processed by Supercell Google.com/CHCA.

got charged over 600 dollars and had to cancel my bank card and file a report for fraud with my bank! called google and they acted like they couldn't hear me and said they would send me an email and hung up and never sent me an email! They are liars and theifs!!

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Received a credit card bill for $3,589 this weekend. Over 350 purchases from GOOGLE - SUPERCELL in three days!!!!!! What the hell?!?!!? No emails from google about the purchases, don't even have the stupid apps downloaded. Bunch of freaking crooks!!!! I will be removing all payment info from my Google Play account. Glad I have fraud protection on my credit card but this is ridiculous and should be illegal.

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Android app purchase of either "Hay Day" or "Clash of Clans"

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I recieved the same charges for Google Super Cell. I don't game and didn't even know I had a Google account. If you have ever paid to download any Google app (and you may not even be aware that app's you download are from Google) then your information has been stored in Google Wallet and this is linked to your Google account. Someone hacked my account and going through my settings, gave permission for their device (cell phone) to be linked to my account. They then used the credit card information stored in the Google Wallet attached to my account to make the purchases. The Google rep I spoke to was very helpful. I explained the situation and she walked me through the steps to protect the account/remove the account and to contact their team to report/investigate the fraud and get a refund. I called 1-855-836-3987. They were helpful and said it would only take a few days. I also called my credit card company and cancelled my card. I will dispute the charges through them also. Thanks to all who also posted their advice.

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My wife noted a change in her account. The bank statement arrived today. Between $750 and $800 dollars just GONE! Like others, $9.99, $19.99, $4.99, sometimes multiple times a day. Grandson had purchased something for $19.99 that she knew about but that opened the door.

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I HAVE NEVER HEARD OF THIS WEBSITE, YET I JUST GOT CHARGED A TOTAL OF 300DOLLARS BY THIS GOOGLE.COM/CH CA!!!!! WHAT SORT OF FRAUD IS THIS??! HOW THE HELL DID THEY HAVE ACCESS TO MY BANK DETAILS?

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  1. Had 106 C$ charged 2ce + a few more charges in the pipe line , not showing on my statement.
  2. called Google and confirmed with them that this is not Google who charged me. tel : (855)-836-3987
  3. called my bank CIBC master card, waited almost 1 hour to get to the fraud department, reported the cases to them. They cancelled the card ON THE SPOT and promised to send replacement immediately. They refused to give me a "case number" however she promised to post the reporting on my file. $. promised the charges will be reversed and an affidavit will be mailed to me. I ll see if they do all they promised. CHECK YOUR CARD EVERY DAY. THIS CREDIT cards are becoming less and less attractive.

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Wow, this is crazy! This happened to me 9/5/2014 for a total of $100.00. Something needs to be done! This is obviously a scam with Google and their pretending they know nothing! They treated me like I did it and didn't care how I got my money back. They told me to have my bank to do a charge back, and I also had to get a new bank card. Im still waiting on getting my money and filling out paperwork to prosecute. But this is BS, they keep sending me emails trying to justify how I could've done this by mistake or maybe my children. Does anyone know can we sue this company!!! This is a business committing credit card fraud, I'm sure this has happened to others there just unaware.

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i'm getting charged for the same thing like the comments above i went to my bank and got new card guess what? the did the same thing with my new card that i had to cancel again!! this is a fraud! can't believe it we awere people

I keep hearing google wallet; I do not use google wallet, and I only use this one card for select transactions. I noticed about 10 charges relating to Google Supercell on or around 11/20/14. I made an order on 12/14 not related to google supercell which went through just fine; Now my credit card is saying that google supercell was linked to my last order, and now my cc will not allow me to make international orders; So the fraud happens first, then a month later I make an order that is not related, now my cc was refused to process my order; How can fraud happen first, then I make an order a month later; and that is tied together how?

Wow! So glad I googled this. Fortunately, my charges only added up to about $50. I don't even have a high tech phone with apps and have never heard of google games or a google wallet. Sure hope someone does something about this and that you all get your money back. My bank is taking care of mine.

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I just got dinged for about $230 + just on 8/24/14. No wonder Google's stock is very expensive. Guess they needed to shore up the assets as the 3rd.Q financial reports are coming quick.

Over $400 was charged on my account from google supercell games etc. and I had not even known what supercell was before. I'm getting my money back all you have to do is go to your bank and report fraud and write a statement ,but have to get a new card and all that inconvenient stuff , definitely fraud! -.-

I just called the customer service number provided on a previous post and they refunded my money immediately. Will be back in my account within 2 days. Lola just took my info and issued a refund to my debit card.

Over $800 was charged on my account from google supercell game and I did not even known what supercell was. This is obvious fraud!

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charged 99.99 five times in one day but my bank called me urgent and blocked the payments.Asked me not to pay bill. it will make bank easy to deal. instead bank payback me.Immediately bank cancelled the card.

67 unauthorized charges totaling $360.00 made to my credit card. I called google and they called it "friendly fraud". Nothing friendly about it! They offered to refund the charges, but didn't give me a very good idea how to prevent this in the future other than getting a new card, which I did.

I just looked into my bank statement and they withdraw $125 dollars from that site Google supercell I didn't even know that it existed I want my money back.....

You are all playing Clash of Clans and buying the Gems or something to advance yourselves or in my case, you child is doing it. Remove the CC from your google wallet.

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you purchased from google playstore on your phone or android tablet. These are not one time charges as advertised but monthly charges, and if your child has a music download app it could be per song, so contact your bank and report the fraud, also contact the federal trade commission and their email will be GOOGLE PLAY STORE APPS,to access it you must use your phone or android tablet you used to download it . than you jim

I had never used this credit card for Google Wallet. In fact, I hadn't charged anything to this credit card in 9 months. Suddenly, I got charges from Google Supercell. There were only 2 charges for $1.11 on one day. I called my credit card company Friday June 2nd and had the card cancelled and replaced. 3 more charges showed up on Monday the 5th. For some stupid reason my credit card company approved them again. This time they were a total of $18. I called the credit card company, reported them AGAIN as fraud, and completely cancelled the account.

I have a fraud charge for $99.99, and when calling customer service. (855)-836-3987, once talking with the right department, she just hung up the phone on me. Credit card automatically called me and shut account down so I`m safe there

I just seen a charge when I checked my online banking. all you have to do is go to your bank to get your money refunded. You will probably have to get a new debit/credit card...however the purchase was made.

Dear All, I am mother of a 10 years old boy. We bought a tablet for his 10th anniversary and leave the credit card details saved inside (stupid me!) while buying an online game. My son played Clash of Clans and used Playstore to buy, without telling me, in-apps for 1790,45 euros (!!!). I was shocked when I discovered, and wrote to Google Play who reimbursed me only 166,38 euro. I was desperate, going to the Police, consulting the legal service from my institution, and tried a very last email to parents@supercell.com who REIMBURSED ME the rest of 1624,04 euro!!! I couldn't shut up and not spreading out this amazing experience. THANK YOU, Clash of Clans!!!

How to fix the problem with the charge. WE had the same problem with our tablet and kids buying stuff :/ All sorted and thank GOD only $26 later not like the many stories above! All the best with it...Debhttps://support.google.com/googleplay/answer/4646404?hl=en-AU&ref_topic=6046235

I was charged $10.73. Never bought anything from Google. I have an iPhone. After reading some of the stories on here I feel fortunate to only have been charged so little. I called my bank and canceled my card. Now have to wait 7-10 days for a new card.

Hackers.. Remember Karma is a B**ch

I had the horrible displeasure of having my bank account raped by this company. Rape does mean taking something without permission. This is what happened to me exactly on 8-3-15. I paid my Netflix account online as I have done for several years now, and when I went to the ATM the next day to get some money out to pay my rent, I had insufficient funds. I knew this had to be a mistake, when I had just had a deposit of over $1000 made on the 8-3-15. After this deposit I had only one transaction, I paid my Netflix monthly charge of $11.99,... $12.98 with tax. After several attempts to get money out, I was forced to call my bank and check my balance. That's when to my horror, I found that I had 13 authorized (which were unauthorized actually) transactions. There were 9 for $99.99, 2 for $49.99, 1 for $19.99, and the last one for $4.99. I was totally ticked off, because I needed to pay rent. Luckily I have a history of paying rent on time and notified my landlord of the circumstances. I did notify my bank, and they in turn filed a fraud report and did get my money credited back to my account 2wks later. This company wherever, or whoever they are should be put out of business. From the looks of the posts above, this has been happening since 2014. August of 2015 it is still happening!!!

My corporate card was hacked by someone with 15 GOOGLE SUPERCELL for $9.99 charges all the same day this weekend. I have never used my corporate credit card to purchase anything other than legitimate travel expenses (air, car, hotel, food). I have never purchased any game with it, nor have it linked to any on-line account or any phone account (which is an iPhone, not android). No one else has access to my card. Clearly someone has hacked the account number.

Also, clearly, Google needs to institute better fraud protection from its side of the transaction. But Google probably doesn't care because they have minimal risk (other than the bad publicity) since the product they sell is information, not tangible goods. All that happens to them when the credit card companies refuse to pay is that they lose the income.

So thanks to my bank for immediately addressing the fraudulent charges, but no thanks to Google for not being on top of this very obvious cyber attack.

I looked at my bank statement for credit card transactions on Friday January 16, 2015. I noticed two charges on the same day from google supercell google.com/ ch ca., in the amount of 9.99 each time. The first transaction was in the amount of 0.00. I assume they were testing to see if the account was valid. I immediately called my cc company an cxld the account. I don't have a smart phone, don't have internet on my phone and have never signed up to play games. Will be reporting this as fraud and stolen bank info.

Hey just be glad it wasn't $17,000.00! There is a lot of paperwork to get rid of that crap!

GOOGLE *SUPERCELL took over $6000 from my account in 3 days. $130.75 every transaction untill my credit limit was reached. Plus $3.45 for Foreign transaction fee. I have never used this account for anything other then paying home bills through the banks website. 3 days of this without the bank noticing. Hopefully the bank see's fraud and refunds me the money.

I live in Indonesia. My billing statement today includes an unauthorized transaction from Google *supercell GOOGLE.COM/CH GBR for 9,800 JPY. What the heck? I never save my card numbers in any google accounts. How did they get my credit card number anyway? All I can do is just calling the bank and reporting this as a fraud. But I still have to wait for another week as they said they need to investigate first. Can someone really "hit" the google people about this?

Dear All, I am mother of a 10 years old boy. We bought a tablet for his 10th anniversary and leave the credit card details saved inside (stupid me!) while buying an online game. My son played Clash of Clans and used Playstore to buy, without telling me, in-apps for 1790,45 euros (!!!). I was shocked when I discovered, and wrote to Google Play who reimbursed me only 166,38 euro. I was desperate, going to the Police, consulting the legal service from my institution, and tried a very last email to parents@supercell.com who REIMBURSED ME the rest of 1624,04 euro!!! I couldn't shut up and not spreading out this amazing experience. THANK YOU, Clash of Clans!!!

This is really bad. Account got hacked 57 times. Resolving the Fraud issue with my bank. But seems like Google should care that their brand name is being used to massive fraud.

I say lets sue!! This is absolutely outrageous!! There's so many people here, we can sue them and end Supercell!

I got home today after a hollyday. My Visa-card was 2500 Euro in the red because of Supercell buy from google.com. I did nog bought anything on their playstore. My kids play minecraft and clash of clans but did nog bought anything.

This card are real i got my card few hours ago and am just coming back from the ATM where i made my first withdraw of $4500, i am going crazy this is fucking real OSCAR WHITE sorry for being so skeptical about it at first don’t blame me the street these days got fucked up lots of scammers and now i can recommend whoever needs a blank ATM card with about $50,000,000.00 on it which you can withdraw within a month because the card has a daily limit.if you are facing any financial problem contact him asap email address is oscarwhitehackersworld@gmail.com or whats-app +1(513)-299-8247 as soon as possible .

Приветствую Вас дамы и господа Ремонт скважин Ремонт скважин в Минске – это комплекс мер, направленных на восстановление работоспособности скважины и водоподъемного оборудования. Заметное уменьшение объема добываемой из скважины воды или появление в ней примесей могут вызывать разные причины.

Основные неисправности – это:

износ или повреждение погружного насоса, забивание песком (илом) фильтра скважины, износ и повреждение обсадных труб. Не рекомендуем пытаться устранять эти неисправности самостоятельно, так как неумелые действия могут привести к повреждению скважины или погружного насоса. Из-за чего затраты на ремонт скважины возрастут многократно.

Стоимость ремонта скважин Наименование работ

Цены, BYN

Поднятие и замена насоса из скважины (без материала)

от 200 руб

Поднятие и замена насоса в промышленных скважинах

от 1500 руб

Замена и ремонт элементов автоматики оборудования скважины

от 100 руб

Диагностика и ремонт старых скважин

от 100 руб

Восстановление дебита скважин

от 400 руб

Видео инспекция скважин с выездом на место

от 250 руб

Извлечение застрявших в скважинах насосов

от 230 руб

Прочистка и промывка скважин

от 230 руб

Восстановление паспорта скважины

от 70 руб

Консервация скважин

от 800 руб

Кислотная обработка скважин

Договорная

Оценка водных запасов

Договорная

Ликвидация скважины

Договорная

Этапы ремонта скважины на воду: 1 этап: Диагностика. Выполняется обследование скважины.

2 этап: После выявления причины неисправности, составляется план работ по восстановлению скважины наиболее подходящим методом в каждом конкретном случае.

3 этап: После ремонта выдаётся акт выполненных ремонтных работ и рекомендации по уходу за восстановленной скважиной.

Диагностика скважины и выявление причин неисправностей Перед тем как наметить план ремонтных работ и выяснить причины поломки, необходимо провести обследование и оценить состояние скважины. Если неисправность вызвана заиливанием и вообще попаданием посторонних примесей, то поможет обыкновенная промывка скважины. Несколько часов – и Ваша скважина снова даёт чистую воду. Если же дело серьёзнее, и повреждён фильтр либо насосное оборудование, понадобится ремонт скважины на воду.

Для обеспечения беспрерывной работы скважины, необходимо правильно её эксплуатировать, проводить регулярное обслуживание и устранять мелкие поломки своевременно, не дожидаясь когда скважина перестанет работать совсем.

Мы ценим доверие наших клиентов, поэтому наша компания “БурТехСервис” проводит регулярное техническое обслуживание пробуренных нами скважин.

На фото представлено выполнение работ по замене скважинного насоса.

I was paying my credit card bill and noticed that my account was over the limit! I checked my recent transactions and saw that I had been charged over $500 in Google supercell charges. First, I don't play games. Second, I own an iPhone - not an android device. I called Google after reading this site and was told by Google that they would not be able to refund my money because the charges appeared legitimate. I explained to them that there is no way I would authorize those kind of charges and that I wanted my money back. They acted like they knew nothing of this situation and put it on me and my kids. I expected more from Google. Google doesn't care about any of us; they only care about the hard earned money they are ripping off us. There should be someway we can report Google and make a public statement about this. I am calling the BBB to report Google. I am also calling my bank to report these fraudulent charges.

this is the second card that google has charged a bunch of charges for things I never bought, 55 charges on 1 card and 4 on the other, Your criminals and should be in jail!!!!!!

Saturday I was charged 12 times 99.99$ for 1200$ total. Same as the others, Supercell games. I will also request a refund from Google at the number mentioned. I agree that Google is damaging his Brand name with this. And I removed my Credit Card from Google wallet.

I got my already programmed and blanked ATM card to withdraw the maximum of $50,000 daily for a maximum period of 20 days. I am so happy about this because i got mine last week and I have used it to get $100,000. William Scot Hackers is giving out the card just to help the poor and needy though it is illegal but it is something nice and he is not like other scam pretending to have the blank ATM cards. And no one gets caught when using the card. get yours from William Scot Hackers today! Just send an email to williamscothackers@gmail.com

Found charges on my banking statement from Google "Supercell" ranging from $4.99 - $49.99 totaling $774.35!!! NO PURCHASES WERE EVER MADE AND THESE WERE UNAUTHORIZED CHARGES! This is flat out fraud and is being handled as fraud by my bank and reported to the Better Business Bureau as Fraud. A letter to the States Attorney General may be coming soon!

I was charged $464.20 for Google Super Cell. However, I simply called my credit card company and they immediately reported it as fraud and removed those charges from my billing. I also checked with Google and it appears the breach was at the credit card company and not at Google.

After reading this, i realize how lucky i got. Only charged $10. The bank stopped the card immediately and said that they turned down several more charges over the next couple of days

We just got robbed over $5,000 grand for Google supercell!!!! We are in shock! !&$@*

I live in Brazil and i was charged 228$ for this too. Two charges in one day. Its global. Someone is making a lot of money. Absurd!!

Can you help? What is this charge?

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