charge of $11.99 reported on a business visa card in november 2014, Texas charge, Transaction detail 5621, "womens ready to wear stores".
B of A, the credit card issuer, seems baffled and unwilling to automatically refund the charge since they are unsure if any of my transactions were 'enabled' by this 'srvcfee.com' company. the credit card rep says it's a "payment processing company". they want me to write a detailed letter giving all the information disputing the charge. the credit card agent called the company telephone number on file 415 691 6256 (same as J. Smith complaint above) and the answering machine recording directed her to the website.
my opinion: I'm sure it's a scam but it takes for the credit card companies to figure it out sometimes. I will probably get an adjustment from BofA eventually but this is the kind of hassle I don't need during the holidays. these low-dollar scams can be run for many years before enough people start noticing those 'unknown' charges and inquiring about them. let's start making the credit card companies responsible for this stuff- -why do I need to prove it's fraud if nobody can tell me what the charge is or what transaction it relates to?